SUPREME free power bank rental service*

Even if your phone is fully charged before you go out, the battery may not be sufficient to handle an extremely productive schedule. SUPREME offers customers with a free rental power bank service to help you avoid the hassle of a dead phone and enjoy your activities worry-free with a fully charged battery!

*SUPREME customers can enjoy designated number of e-vouchers each month that allow you to borrow mobile chargers from any SUPREME Shop, with a free rental period of up to two days, allowing you to stay connected at all times.

• Diamond customers – Enjoy 5 e-vouchers for free power bank rental service per month
• Gold customers – Enjoy 3 e-vouchers for free power bank rental service per month

Visit the SUPREME Shop to get your exclusive electronic charging coupons and get ahead without low-battery worries anymore.
Click here to reserve for in-store service

Tutorial videos Rent a power bank Use the e-voucher Return a power bank Refund for deposit refund

FAQ: How can SUPREME customers obtain free e-vouchers for free power bank rental services? SUPREME customers can visit SUPREME Shop and present the SUPREME e-ID for registration. After successful registration, a designated number of e-vouchers will be automatically distributed to your account in the E-PowerSpot App on the 1st of each month. Diamond customers are entitled to 5 e-vouchers for free power bank rental services per month, while Gold customers can enjoy 3 e-vouchers. Please note that only one free e-voucher can be used for each rental. Also, each free e-voucher is valid for one month and cannot be accumulated or reissued if expired. What is the battery capacity of the power bank, and what devices can it charge? The power bank has a battery capacity of 5,000mAh and comes with three charging cables. It can charge electronic devices with Apple, Android, and any Type-C interface. What should I do if the rented power bank cannot charge my device? If you encounter any issues, please contact E-PowerSpot customer service hotline at 3797 6355 or reach out to customer service via WhatsApp or WeChat (account: epowerspot) for assistance. How much is the rental fee if the rental time exceeds the free rental period (48 hours)? Please be advised that only one e-voucher can be used for each rental service. If the power bank is not returned after the free time limit (48 hours), the rental fee will be calculated at $3* per hour or $15* per day. Customers can pay through Apple Pay, Google Pay, VISA, MasterCard, AlipayHK, Alipay, or WeChat Pay. * Prices are for reference only, and actual charges may be adjusted based on location and service availability. Can the deposit be refunded? The deposit can be refunded upon returning the power bank and settling all rental fees. Customers can apply for a refund through the E-PowerSpot App, and the deposit will be returned within 7-14 working days. Please note that if the total rental time of the power bank exceeds 3 days (including the 48-hour free rental period), it will be considered as a purchase of the power bank, and E-PowerSpot will directly deduct a $99 deposit from the customer’s E-PowerSpot app, which cannot be refunded. Hence, customers can keep the power bank for personal use.